If you were renting your equipment from Suddenlink, please return it within 7 business days to ensure proper credit to your account. Customers have the choice to rent a cable modem or provide their own device. The modem boots and attempts to connect to the Sparklight high-speed internet service, which can take 3 to 5 minutes. i look at my modem and the only lights that are on are the "power" and "receive" lights. Once your network is set up, follow these instructions: Find a device connected to your existing - non-eero - WiFi network. Check out Hitron’s versatile solutions to meet your needs for various ISPs. For the past 2 months my Cable Modem keeps losing internet connectivity for short periods of time (20 seconds to 1 or 2 minutes).
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